Cancellation policy

Subscriptions and purchase options

Recurring orders

When you choose a subscription, you authorize recurring charges for the products and delivery frequency selected at checkout. Review the price, billing frequency, and any offer terms before completing your purchase. One-time purchases do not create a subscription.

Skip, pause, or cancel

You can skip, pause, or cancel your subscription at any time. Use your subscription management link or customer account, or contact hello@mthrhealth.com for help. Make changes before the next scheduled charge to prevent that renewal. Cancellation stops future renewals; it does not automatically cancel or refund an order that has already been charged or processed. For assistance with a charged order, contact us and review our return and refund policy.

Pre-orders

Pre-order availability and estimated shipping or delivery timing are shown on the product page and at checkout. Please review the purchase terms shown before paying. To ask about changing or canceling a pre-order, email us with your order number as soon as possible. We may be unable to change an order after it has been processed or shipped.

Questions

Email hello@mthrhealth.com with your order number or the email used for your subscription.

MTHR
600 B St, Ste 300
San Diego, CA 92101
United States